Above and Beyond the Call of Duty!

Good afternoon from a beautiful day in Reno!

With the hectic world of higher education on hold for spring break, I thought I would take the time to discuss one of the most desirable and sought after traits in an employee. No, I’m not talking about being a hard worker, busting your butt to put in 50+ hours a week, or even the worker who volunteers for every project (although those are all great). I am talking about getting employees who are loyal! Despite the brutal economy, it seems that the work ethic of many is slipping backwards, making valuable employees that much harder to find and retain.  It is my belief that loyal employees will bring with them the other positive qualities that companies look for, providing a win-win in the work environment.

Although it’s easy to say I wish we had loyal employees, what does that really entail? I would consider a loyal employee as one who is 100% committed to fulfilling their job description, they put in maximum effort into accomplishing their job duties, and they recognize that the benefits of a good working relationship are actually a two way street. In exchange for solid work products, the company is expected to compensate the employee through a slew of benefits, time off, or some other established reward system.

In my experiences, it has been easy to identify the loyal employees because they are the ones excited to come into work everyday, their enthusiasm shows through and rubs off on those around them, and they are more likely to put in extra time to do a project correctly. I would gladly reward an employee with a half day off for doing a phenomenal job on a project than have to deal with the outcomes of an employee who raced through a project incorrectly just so that they could leave at 5 PM.

One of the most shocking things to an employee is when a company stops being loyal to you. There are often feelings of anger, resentment, bitterness, and even outrage. How can a company I’ve given so much to just let me go like that?! There is no easy answer to that, but in this situation we need to keep our options open and continue to look for companies that offer us what we are looking for (great environment, wonderful coworkers, professional development) in exchange for what we provide (quality work, dedication, loyalty).

What have been your experiences finding loyal employees in this economy?

Photo creditPhoto Credit #2

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3 Comments

  1. Loyal employees are a rare find today. When I was self-employed, I had 9 office managers only 3 of which I would have considered loyal. That’s not a good hit ratio and don’t think that was an anomaly; I think it’s typical in the US at least.

    I think the fall of loyalty has resulted from a fall in our society caused by several overriding contributing factors. Although I can’t prove this, I believe it at my core that they have contributed greatly to this societal collapse of foundational principles:
    1) many less stay-at-home moms and way more working moms: emphasizes money/possessions and self-regard more than helping others through self-sacrifice
    2) removal of prayer in schools: removal of God and all the principles of the Bible mostly driven by doing for self rather than others and God
    3) amount of time spent on television and other entertainment-based visual media: lure to self-gratification through the eye
    4) over-emphasis on electronics: promotes fast and instantaneous results and turn-around times. Leads to unrealistic expectations and a lack of patience.

    I’ve observed that many loyal employees have at their cores 2 very basic Biblical principals from Mark 12:30:
    1) Love the Lord Your God with all your heart, and with all soul, and with all your mind and with all your strength;
    2) love your neighbor as yourself

    These driving philosophies not only create loyalty but also honesty, trustworthiness, efficiency, and effectiveness.

    By the way, each of my 3 loyal employees had something in common—each was a prefessing Christian and believed and lived Mark 12:30 to their cores.

    As a result, each exuded loyalty, honesty, trustworthiness, efficiency, and effectiveness through their pores.

  2. Thanks for the comment! It would seem to me that a 1:3 ratio is quite low and is actually rather depressing that it isn’t higher. It will be very interesting to see how the removal of many of our founding principles from society will impact us in the coming years!

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